Important: By using rajabaji com, you agree to this Privacy Policy. If you have any questions, reach out to our support team — we're always ready to help.
01 Introduction & Scope
This Privacy Policy is a legally binding document between rajabaji com and all its members. rajabaji com is an international online gaming platform providing online casino, Sports Betting, and lottery services to users in Bangladesh.
We believe you should have full control over your personal information. That's why rajabaji com's Privacy Policy is written in clear, simple language so every member can easily understand it.
This policy applies to the rajabaji com website, mobile app, and all digital channels. By using the rajabaji com platform, you are deemed to have fully accepted this Privacy Policy.
02 What Information We Collect
Rajabaji com collects only the information that is necessary. We do not request unnecessary or excessive personal data. The list below explains what types of information we collect:
Information Provided Directly
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the Time of Registration | Identity Verification |
| Email Address | At the Time of Registration | Communication & Account Security |
| Mobile Number | At the Time of Registration | OTP Verification & Support |
| Payment Information | At the Time of Deposit/Withdrawal | Transaction Processing |
| ID Document (NID/Passport) | During KYC Verification | Legal Compliance & Fraud Prevention |
Automatically Collected Information
- IP Address: Your device's IP address is logged for security purposes.
- Browser Information: Browser type and version are used to improve the UX.
- Gaming Activity: Your betting history, wins, and losses are stored in your account records.
- Login Time & Device: Login times and device information are recorded to keep your account secure.
03 Purpose of Data Collection
Rajabaji com uses your information only for specific, defined purposes. We never use your data for anything else without your consent.
- Account Management: To create and maintain your profile.
- Identity Verification: To prevent fraud and money laundering.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your issues promptly.
- Promotional Communications: To inform you about offers and bonuses, with your consent.
- Security Assurance: To detect unusual activity on your account.
- Legal Obligations: To meet the requirements of licensing authorities.
Please Note: rajabaji com uses your data solely to provide you with a better experience and to keep the platform secure. We never share your information with third parties for advertising purposes.
04 Data Sharing & Disclosure
Rajabaji com does not sell your personal information to any advertising agency or third party. However, there are limited circumstances where sharing data may be necessary:
When Information May Be Shared
- Payment Processors: Limited information is shared with payment gateways to process transactions.
- Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
- Fraud Prevention: Security information may be shared with fraud detection services.
- Business Changes: In the event of an acquisition or merger, data may be transferred with prior notice.
⚠️ Our Guarantee: rajabaji com will never share your information with third parties for marketing or advertising purposes. Your data will not be used without your consent.
05 Data Protection Practices
Rajabaji com uses the latest technology to protect your data. Our security measures follow the highest industry standards.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- AES-256 Storage Encryption: Stored sensitive data is protected with high-grade encryption.
- Firewall & DDoS Protection: Servers are kept protected against cyber attacks.
- Regular Security Audits: Regular security audits are conducted by third parties.
- Two-Factor Authentication (2FA): Members can enable 2FA on their accounts.
- Restricted Access: Only authorized personnel have access to data, and only as needed.
06 Cookies & Tracking Technologies
Rajabaji com uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Cookie Type
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | No (Required) |
| Performance Cookies | Monitoring page load speed and errors | Yes |
| Functionality Cookies | Remembering language preferences and personal settings | Yes |
| Analytics Cookies | Analyzing site usage patterns | Yes |
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
07 Third-Party Services & Links
Rajabaji com integrates certain third-party services — such as payment gateways and game software providers — each operating under their own privacy policies.
Rajabaji com only shares with these third parties the minimum information needed for their specific function, and contractual obligations are in place to ensure your data remains protected.
Rajabaji com works only with trusted and verified service providers. We make no compromises when it comes to protecting your data.
08 Your Rights
As a member of rajabaji com, you have certain important rights regarding your personal information:
To exercise any of these rights, email our support team at: support@rajabajicom.com — We will respond to your request within 30 business days.
09 Data Retention Period
Rajabaji com does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration the account is active and as required by law after closure.
- Transaction History: Minimum 5 years (as required by legal and audit obligations).
- KYC Documents: A minimum of 5 years after account closure.
- Support Contact: 2 years after last contact.
- Log Files: 6 months to 1 year.
Once the retention period expires, data is securely deleted or anonymized.
10 Privacy of Minors
Rajabaji com is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.
⚠️ If we become aware that data has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
If parents believe their child is using rajabaji com, please contact us right away.
11 Privacy Policy Updates
Rajabaji com reserves the right to update this Privacy Policy as needed. For any significant changes:
- The "Last Updated" date at the top of the page will reflect the change.
- You will be notified of any changes via your registered email.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend checking this page regularly before using rajabaji com.
12 Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. The rajabaji com data protection team is ready to assist with all privacy-related matters.
Email: support@rajabajicom.com
We typically respond to all emails within 2–3 business days. For urgent matters, instant assistance is available via live chat.